A new, fairer way of working
At Inspector Pages, we’re making some changes to the way we charge Inspectors for the services we offer.
In the coming days, you’ll notice that the Packages we offer have become simplified. There is just one level – “Full”.
With this level, you’ll get all site features of the old “Managed” package.
The way we offer support has also changed accordingly:
Now, support is charged as and when required only. We’ve found that this is fairer and more beneficial to Inspectors.
Consider the following situation:
You’re an Inspector who (say) a few times per year needs some text changing on their site. In the past, you’d use the Managed package (5 hours). The work you’d need would only be sporadic, but you’d be paying for the full Managed package which you didn’t need.
Now, with everybody on the “Full” package, you only pay as and when you need anything doing!
So, for example, if you need some text changing on your site, just go to the Paid support page and submit a ticket – and within 48 hours, your job is complete and you can continue on your lower-rate subscription to Inspector Pages!
– If we can’t fulfil your request, we will refund your ticket
– We are not making standard processes “charged only” – for example, you can (as always) add/edit/delete pictures, text, videos, color schemes and everything else on your Inspector Pages site!
– We are only charging for work that is optional, ie, work that you could do yourself but would rather have us do, and work that requires specialist knowledge and security checks, like the installation of plugins.
– There are no hidden charges – Inspectors are free to update their sites themselves, or submit a Paid Support Ticket and have us do it for them.
Sounds great, right?