These are the most up-to-date instructions on how to link your custom domain name (http://yoursite.com) with your Inspector Pages site. For these instructions, we’ll assume you’re using GoDaddy, but the same principles apply to other registrars:

1. Log into your registrar account
2. Visit ‘My Account’
3. Launch ‘Domains’
4. Click on your Web Address
5. Click ‘Manage’ under Nameservers
6. Click ‘Standard’ radio button
7. Click ‘Save’
8. Wait about 10 minutes to propagate
9. Click ‘DNS Zone File’
10. Click ‘Edit’
11. Under ‘A (host)’ click the field under ‘Points to’, change the address to 72.14.189.63
12. Click ‘Save Zone File’
13. Click ‘OK’
14. You’re done!

At Inspector Pages, we’re making some changes to the way we charge Inspectors for the services we offer.

In the coming days, you’ll notice that the Packages we offer have become simplified. There is just one level – “Full”.

With this level, you’ll get all site features of the old “Managed” package.

The way we offer support has also changed accordingly:

Now, support is charged as and when required only. We’ve found that this is fairer and more beneficial to Inspectors.

Consider the following situation:

You’re an Inspector who (say) a few times per year needs some text changing on their site. In the past, you’d use the Managed package (5 hours). The work you’d need would only be sporadic, but you’d be paying for the full Managed package which you didn’t need.

Now, with everybody on the “Full” package, you only pay as and when you need anything doing!

So, for example, if you need some text changing on your site, just go to the Paid support page and submit a ticket – and within 48 hours, your job is complete and you can continue on your lower-rate subscription to Inspector Pages!

PLEASE NOTE:

– If we can’t fulfil your request, we will refund your ticket

– We are not making standard processes “charged only” – for example, you can (as always) add/edit/delete pictures, text, videos, color schemes and everything else on your Inspector Pages site!

– We are only charging for work that is optional, ie, work that you could do yourself but would rather have us do, and work that requires specialist knowledge and security checks, like the installation of plugins.

– There are no hidden charges – Inspectors are free to update their sites themselves, or submit a Paid Support Ticket and have us do it for them.

IF YOU’RE CURRENTLY USING A “MANAGED” PACKAGE, PLEASE CLICK HERE FOR INFORMATION ON HOW THIS AFFECTS YOU

Sounds great, right?

You’ll notice that Managed packages have been phased out. But, what do you do if you’re currently subscribed to a Managed package?

If you’re using a Managed package just submit an Technical emergency support request, and start your message with the following line:

“

“

And until the end of your Managed subscription period, you will receive the equivalent to Paid support requests for free.

Once your Managed subscription is up, you’ll be put on to the “Full” package, to be in line with everybody else – but until then, you can have 5 hours’ worth of Paid support requests free of charge.

Knowledgebase..

Okay, so, Knowledgebase has landed!

It offers detailed help & support videos on practically any query you’d have regarding your website – and it’s all free!

More videos are added every week, so the repository keeps getting bigger!

Custom work..

And in other news – we’re pleased to announce that we take on custom/specialist website work – of nearly any nature!

Take a look at our Extras page, where you can see everything we offer. If you have an idea for a modification to your site, and can’t do it yourself, Contact Us!

Complete with a new website and design, the Knowledgebase is designed to be the go-to place for all of your technical, design and support queries.

Of course we’re still happy to speak by email and phone! But, the Knowledgebase probably has it covered!

We’re ordering it by commonly asked questions, and their relevant category. It’s really easy to use, and constantly updated by our team!

If you have a query, and think it’d benefit from being in the Knowledgebase, feel free to drop us an email on [email protected] with your suggestion!

We hope you like it!

Last night we finished a major upgrade to InspectorPages.  This release is version 3.3, and brings a ton of new features:

Continue reading “InspectorPages 3.3 Update” »

InspectorPages has just added a new feature that allows InterNACHI members to link their accounts with InspectorPages.  Once your account is linked, you will have access InterNACHI-only features.  These features include our new shortcodes, which let you add InterNACHI tools (like the agreement system, or your transcript, or your certification seal) to any page on your site.  Check it out:

We already had a few shortcodes, but we’ve added more and integrated them better.  This update also opens the door for a lot more shortcodes in the future.

Enjoy!

Check out our new promo video!  It’s best watched in full-screen HD.